The Custom Question Monitoring feature within Course Evaluations & Surveys (CES) allows CES Administrators and Node Administrators to track the use of custom questions within surveys. Administrators can view the percentage of courses with custom questions, identify which instructors have added them, and send emails to instructors who have not yet added custom questions or provide feedback.
Key Features:
- Track Custom Question Usage: View what percentage of courses have custom questions added to surveys and which courses do not.
- View Specific Custom Questions: See the specific custom questions added by instructors for each course.
- Email Functionality: Send emails to instructors who have not added custom questions, or provide feedback to those who have.
Video Overview:
Prerequisite
Custom Question Monitoring data is available only after the Custom Question feature is enabled in a project. Data from prior to the feature being enabled will not be included in the monitoring results. Therefore, it's essential to ensure that the Custom Question feature is enabled within a project in order to begin tracing and accessing monitoring data.
Enabling Access to Custom Question Monitoring
CES Administrators have access to the Custom Question Monitoring feature to view any monitoring data where the Custom Question feature was enabled. However, Node Administrators must have the "Custom Question Monitoring Admin" role enabled to access the feature. Here are the steps to ensure a Node Administrator has the appropriate role:
- Navigate to "Account" from the Navigation Bar.
- Select "Manage Administrators" within the Site Settings section.
- Search for the Node Administrator that needs access by their username in CES, email address, first or last name.
- Once found, click the pencil icon within the Edit column to enter Edit User Mode.
- While in Edit User Mode for the Node Administrator, verify that they have the Custom Question Monitoring Admin" role assigned. If they do not select the role from the list.
- Click "Save" to apply any changes.
After the role is assigned, the Node Administrator can begin to access the Custom Question Monitoring feature.
Accessing Custom Question Monitoring
Note: We have updated the user interface since the creation of the video. However, the information in the video remains relevant, and this article provides more information about the feature.
NOTE
- Custom Questions Monitoring data will be available starting when the feature Custom Question is enabled in a project.
- Prior to the feature being enabled, any previous Custom Questions Monitoring data will not be included.
Enable Node Admin access to Custom Question Monitoring
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Node Admins will need the role Custom Questions Monitoring enabled in order to access this feature.
To enable this role, navigate to Account Manage Administrators search for the node admin click the edit icon to the far right select Custom Questions Monitoring role click Save.
How to Access Custom Questions Monitoring
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Course Evaluations & Surveys Administrators can access Custom Questions Monitoring by navigating to Account > Monitoring (section) > Custom Questions OR via the Custom Questions Monitoring Widget on the Course Evaluations & Surveys Administrator dashboard.
To add the Widget, click Account > Manage Dashboard > Click the tab of the role in which you wish to add the Widget. Next click Add Widget (either top, left, center, right, bottom) from the drop down menu select Custom Questions Monitor click Add.
Additional widget settings can be found by clicking the gear icon at the top right of the widget.
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Node Administrators can access Custom Question Monitoring via the dashboard widget.
The CES Administrator can enable this by navigating to Account Manage Dashboard Administrator Dashboard (tab) click Add Widget (top, left, center, right, bottom) from the drop down menu select Custom Questions Monitor click Add.
Additional widget settings can be found by clicking the gear icon at the top right of the widget.
NOTE: Only the CES Administrator can access this feature from the top navigation. Node Administrators will access from the widget.
Using the Custom Questions Monitoring feature
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Use the Search functionality to filter by project name, instructor or administrator user information, user type, course unique id, by those who have or have not added custom questions, and/or by specified dates when custom questions were added.
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Select the view icon to the right of the project name to review real-time metrics for the percent of Instructors and/or Administrators who have added Custom Questions to a project, as well as metrics for the last 24 hours. Click on the links in the metrics to view a filtered list of instructors or administrators.
- To view the questions added by an instructor and/or admin within a selected project click the view icon to the right of the instructor or admin name. This will display a list of questions in which they have added.
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To send an email to an instructor and/or admin, check the box next to the name of the instructor and/or admin, click on Email Selected Users.