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Student Alert

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The Student Alert feature is designed to facilitate one-way communication from students to their instructor and/or administration, and offers a process separate from the survey to allow students the ability to request follow-up contact.

Student Alert Student View

  1. When enabled for a project, students will see a Contact Me (or customized text) button in the bottom right corner of their survey. When selected, the student would be presented with an additional window to input their feedback, as well as include contact information. This information is then submitted to the specific role selected by the CES Administrator to receive this alert feedback.

    The course‑evaluation page showing three rating questions with response options for Very Satisfied through Very Dissatisfied, an Opt Out button at the top, and the Contact Me button highlighted at the bottom.

    The Contact Me panel showing a feedback text box, fields for preferred contact name, email, and phone, Send To checkboxes for Administration and My Instructor, and Cancel, Update, and Delete buttons.

Student Alert Student Setup

  1. Once enabled, you can customize the Button Text that displays to students on their survey as well as the Question Text which displays above the large text box.
  2. Input instructional text under Instructions.

  3. Select the roles you would like students to be able to send the alert, whether it will be submitted to the CES Administrator, Administrator or Instructor role.

    Note: Administrator and instructor roles will only have access to the Student Alert Reporting feature if it is enabled within the Student Alert tab in Results Settings under the Account tab, and/or if the Student Alert widget is added the Dashboard.

  4. Choose which Fields you would like displayed to the student to input their name and contact information. If none are selected, student alerts would be anonymous. Additionally, these fields can be set to mandatory and required in order for a student to post an alert.

    The Student Alert settings panel showing Enable Student Alert selected, Button Text and Instructions fields, Question Text set to Your Feedback with Mandatory and Optional options, Include Alert Send Option checkboxes for EvaluationKIT Administrators, Administrators, and Instructors, and Include Field options for Name, Email, and Phone with Mandatory and Optional selectors.

Student Alert Reporting

  1. Under the Results tab, click on Student Alert Reporting.
  2. Search for student feedback by Project, Course, Hierarchy Level or User information.
  3. Select New Only, if you only wish to view New feedback - submitted since your last login and view of Student Alerts.
  4. Click Search.
  5. View Student Alerts.

  6. Choose to Export search results to Excel by selecting Export to Excel.

    The Student Alert page showing the Search section with fields for Project, Course Code, Course Title, Course Unique ID, Hierarchy Level, Name, Email, and Phone, along with a New Only checkbox and a Search button. The Student Alerts table below lists alerts with columns for Name, Email, Phone, Received On, Project, Level, Course Code, Course Title, and Posted Text.

Student Alert Settings

  1. Under the Account tab, click on Results Settings under Reporting.
  2. Select the Student Alert tab.

  3. Select to allow Administrators and/or Instructors access to the Student Alert Reporting feature, which will allow them access to view student feedback submitted through the Contact Me button on the student survey.

    The Results Settings page showing the Student Alert tab open, with access options for Administrators and Instructors and a Save button.

Clearing New Student Alerts

To clear the New indicator for alerts that have already been handled, click the New Only checkbox and click Search.

The Student Alert page showing the Search section with the New Only checkbox highlighted, along with fields for Project, Course Code, Course Title, Course Unique ID, Hierarchy Level, Name, Email, and Phone, and a Search button.

Student Alert Widget

  1. Within Manage Dashboards in the Account tab, you can choose to display the number of Student Alert posts by project that have been sent to a user. Users can click on the Project name and go directly to Student Alert posts for the project, and then review posts.

    The Student Alert section showing a single project link labeled Fall 2014 Course Evaluations with a notification badge showing 1 alert.

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